Automate your care surveys

"Yokeru's call based surveys empower us to gather insights quicker than ever before."
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Bespoke service

Ask the right questions

We design your script with you. Just select questions, and fine tune the wording. With Yokeru you can learn your NPS, CSAT and Customer Effort Score, and more.
New response
Janet williamson
Mrs Williamson is concerned that her pendant alarm has low battery.
Completed
Use the phone

Digitally inclusive

Surveys are collected in AI conversations, on the landline or mobile phone. Service users just share their feedback by talking.
DIGITALLY INCLUSIVE
42% high response rate
Improve your service

Outstanding results, fast

With Yokeru, you'll achieve a 40%+ response rate, and recieve survey results within one week.
Survey results
10,052 service users surveyed: 96% are happy with your service.

Get your results within a week

1.
Craft the perfect script – Choose your own questions: Surveys are bespoke to your service.
2.
Upload your service users – Log in and bulk-upload your service users in minutes.
3.
Download results – Download fully branded reports within a week.
Some testimonials

What our amazing customers say

"Yokeru's call based surveys empower us to gather insights quicker than ever before and have a positive environmental impact."
Gill Atkey
Monitoring Services Director at Appello
"Understanding the needs of our community is critical. Using Yokeru's AI calling platform, we are able to rapidly engage and listen to the opinions of our customers..."
Delta Wellbeing
“Working with Yokeru helped us keep thousands of residents safe and supported very quickly.”
Hammersmith and Fulham Council
"Leveraging [Yokeru's] artificial intelligence and information technology to help councils and local authorities identify and support people with unmet needs is a real gamechanger."
Imperial College London
View our pricing plans

You only pay for survey responses.

Starter

£390
pcm., for unlimited surveys and 1,200 responses per year.
+£3.90 for each marginal response.
1x bespoke script
Unlimited seats
Branded reports
Results within a week
Customer support
This plan works well for services with ~1,000 service users.

Flex

£950
pcm., for unlimited surveys and 3,600 responses per year.
+£3.30 for each marginal response.
Everything from Starter
2x bespoke scripts
API integration for dynamic surveying
Inbound survey phone line
Leave a voicemail
Remove Yokeru branding from calls
This plan is for services with ~4,000 service users.

Scale

£1900
pcm., for unlimited surveys and 8,000 responses per year.
+£2.90 for each marginal response.
Everything from Flex
4x bespoke scripts
Drop-off rate analysis & conversion tracking
Use your own phone number: Phone number masking
Redirect calls on completion
User Insights
This plan is great if your service has ~8,000+ service users.
Got questions? Book in a demo to see how Yokeru can help you:
Arrange a 25 minute demo
TSA Member organisation
Member organisation
QSF Certified organisation