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Automate your care surveys
"Yokeru's call based surveys empower us to gather insights quicker than ever before."
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Improve your service faster
A Yokeru call dials the service user's landline or mobile phone, and collects feedback about your service.
You recieve your survey results in a week, meaning you can improve your service faster than ever.
To listen to a short AI call, click play on the image.
Ask the right questions
We design your script with you. Just select questions, and fine tune the wording. With Yokeru you can learn your NPS, CSAT and Customer Effort Score, and more.
Mrs Williamson is concerned that her pendant alarm has low battery.
Use the phone
Surveys are collected in AI conversations, on the landline or mobile phone. Service users just share their feedback by talking.
high response rate
Improve your service
Outstanding results, fast
With Yokeru, you'll achieve a 40%+ response rate, and recieve survey results within one week.
View a case study
10,052 service users surveyed: 96% are happy with your service.
Get your results within a week
Craft the perfect script
– Choose your own questions: Surveys are bespoke to your service.
Upload your service users
– Log in and bulk-upload your service users in minutes.
– Download fully branded reports within a week.
What our amazing customers say
"Yokeru's call based surveys empower us to gather insights quicker than ever before
and have a positive environmental impact."
Monitoring Services Director at Appello
"Understanding the needs of our community is critical. Using Yokeru's AI calling platform, we are able to rapidly engage and listen to the opinions of our customers..."
“Working with Yokeru helped us keep thousands of residents safe and supported very quickly.”
Hammersmith and Fulham Council
"Leveraging [Yokeru's] artificial intelligence and information technology to help councils and local authorities identify and support people with unmet needs is a real gamechanger."
Imperial College London
View our pricing plans
You only pay for survey responses.
pcm., for unlimited surveys and 1,200 responses per year.
+£3.90 for each marginal response.
1x bespoke script
Results within a week
This plan works well for services with ~1,000 service users.
pcm., for unlimited surveys and 3,600 responses per year.
+£3.30 for each marginal response.
Everything from Starter
2x bespoke scripts
API integration for dynamic surveying
Inbound survey phone line
Leave a voicemail
Remove Yokeru branding from calls
This plan is for services with ~4,000 service users.
pcm., for unlimited surveys and 8,000 responses per year.
+£2.90 for each marginal response.
Everything from Flex
4x bespoke scripts
Drop-off rate analysis & conversion tracking
Use your own phone number: Phone number masking
Redirect calls on completion
This plan is great if your service has ~8,000+ service users.
Got questions? Book in a demo to see how Yokeru can help you:
Arrange a 25 minute demo
TSA Member organisation
QSF Certified organisation
Crafting care infrastructure.
14 Great James Street, London, WC1N 3DP